Creating a website is just the beginning. An effective site is dynamic, evolving as we monitor visitor experience and conversion. Concera helps from launch to on-going maintenance, smartly and affordably.”
– Swood, Concept Director, Boom Ideanet, LLC
White Glove Support PlanOur Best Plan for Growing Businesses & Non-Profits
$ 150Per Month
- Help when you need it. Unlimited requests of 15 minutes or less each.
- All updates to Plugins, themes and WordPress core – performed by experts who know your website.
- Monthly executive report summarizes updates, uptime, security and web traffic.
- Backups and security managed so you can sleep easy. If attacked, we’ll recover the site at no additional charge.
- No Risk. No long term contracts.
- +$40 Managed WordPress Hosting with CDN on Concera’s secure network.
- +S150 Custom Interactive Insights Report and Analysis brings together reporting from multiple sources into an actionable executive report delivered monthly.
Support When You Need It
We know you have questions. Maybe it’s coaching on WordPress, or Cascading Style Sheets (CSS) tweaks or a new plug-in to be tested. Maybe you need help making a post or formatting an image. Our White Glove Plan gives you unlimited help requests of up to 15 minutes each.
WordPress Core and Plugin Updates
Wordpress websites need to be monitored and maintained in order to be safe from malicious activity. We run monthly WordPress core, plugin and theme updates, which is the number one defense against malware attacks and system failures. Before we make an update, we verify a current backup is in place. After an update, we verify that there are no issues. All of these tasks are performed by WordPress experts, not bots.
Third-party Licensing Fees for Themes and Plugins Included
Professional WordPress sites need professional plugins and themes. All websites developed by Concera use premium plugins for Search Engine Optimization (SEO), backup, spam filtering and form management. These fees and updates are included with our support plans. We also handle technical interactions with the developers as needed. The exact mix of plugins vary by site.
Backups and Recovery
Wordpress-specific backups are setup to save your content (nightly) through your host or using a premium plugin. If the site goes down because of a software or database issue or a malicious attack, we¹ll get it back up and running within 24 hours. No hassles. If we have a hosted backup solution, we’ll handle all contact with the host.
Managed WordPress Hosting
Do you want to be completely hands-off? No problem. We’ll take care of it all and set you up on our premium WordPress hosting platform with CDN. Your site will be secure, fast and ready for customers. The price can vary based on specific needs (traffic, secure certificates, commerce needs, DNS, etc.) but is generally $40 per site.
Google Analytics & Monthly Reports
We work with your team to identify key metrics for your business and how they can be tracked through Web analytics. Then we create a custom report and analysis each month to measure your success.
As a first line of defense, we strongly encourage all of our clients to host websites on a WordPress-managed hosting solution. Also, we’ll evaluate your site and determine if additional security plug-ins are needed to protect you from specific malicious behavior.
Quarterly face-to-face Meetings
Websites are always evolving. You’ve got marketing plans and we need to make sure that the site keeps up with them. We like to meet with clients each quarter to make sure everything is on track and provide recommendations on updates and additions.